Friday, 20 July 2012

Management Puzzle -Solve It

I am briefing here my understanding on the topic "Solving the Management Puzzle"  which I learnt during the first two days of NuLead workshop 14th and 15th Jan 2012.

'Solving the management puzzle' , the topic itself is a little different , why are people considering management as a puzzle? Till now the definitions of management which I studied always used to start with 'Management is a science of...' OR as 'Management is art of ...'. Even during semester exams also we used to get question 'Is Management a Science or an Art?'And now 'Management is a puzzle...!!!'


Before going through the topic I sat and thought , "What a puzzle is?"





Isn't a  puzzle is something which leaves you confused and thinking , you cannot understand from where to start and how to proceed...right!!!And once you start, you can put one clue at a time and slowly you notice that you have solved the puzzle. Yippee!!!


Isn't management the same thing...before you start managing anything ,lets take the example of managing a business which is going in loss...you are so confused...what to start , from where to start,how to proceed...??? And once you get one clue ...you will be able to get the business to the right track.


Generally we ask questions to get clue, Questions like:


What is the purpose of this project?  

What is my role?

How can we know we are doing a good job?

What do our customers want from us?

How can we do what we do 80 percent faster?

How can we meet an increased demand for our service while our budgets are shrinking?

Once, you start asking the right questions , you are on the right track to solve the puzzle.

"Agreed.management if considered as a puzzle, its easy and interesting to solve. But now the question is puzzle when solved individually is a success...when done in a team...at times it fails.And many of the projects are a failure may be because the project manager or the seniors know the track right but when it comes to team thing are a hoch-poch...a puddle."

"Right.Very often it happens that the team fails to deliver...the reason? The team is not LEAD properly."

"LEAD...but I thought we are going to say MANAGE, after all we are talking about management.Right? "

"Okay, lets first look at what is difference between MANAGE and LEAD."

What I feel is a manager is he who manages the day-to-day activities of the team.May be managing the team to DO THE THING RIGHT. but  a leader ,leads the team to DO THE RIGHT THING and tells  WHAT THE RIGHT THING IS ,HOW TO DO THE RIGHT THING, motivates them TO DO THE RIGHT THING and helps them to KEEP DOING THE RIGHT THING.


"Okay.So I can solve the management puzzle by LEADING the team and not by simply MANAGING the team."

"What do I need, to be a good leader?"

Its simple you just need to understand the characteristics of a good leader and imbibe those in you by practice and by working on them.














Following are few characteristics of a leader.

  • A leader shows commitment towards  building  a team .
  • A leader leads by example.
  • A leader never plays favorites.
  • Is future-oriented and thinks of long-term goals while giving importance to short term goals.
  • A leader is decisive and never hesitates to take decisions by his own.
  • Encourages responsible risk taking.
  • A leader always welcomes changes.
  • Are emotionally mature.
  • Have good technical knowledge.
  • Leaders are people builders.
  • Leader are good communicators.

Following tables describes the differences between a manager and a leader
Subject
Leader
Manager
Essence
Change
Stability
Focus
Leading people
Managing work
Have
Followers
Subordinates
Horizon
Long-term
Short-term
Seeks
Vision
Objectives
Approach
Sets direction
Plans detail
Decision
Facilitates
Makes
Power Personal
Charisma
Formal authority
Appeal to
Heart
Head
Energy
Passion
Control
Dynamic
Proactive
Reactive
Persuasion
Sell
Tell
Style
Transformational
Transactional
Likes
Striving
Action
Wants
Achievement
Results
Risk
Takes
Minimizes
Rules
Breaks
Makes
Conflict
Uses
Avoids
Direction
New Roads
Existing roads
Truth
Seeks
Establishes
Concern
What is right
Being right
Credit
Gives
Takes
Blame
Takes
Blames

NOTES:

Check out following link for a beautiful poem on LEADER vs MANAGER
http://managementbyobjectives-ayub.blogspot.in/2012/03/leader-vs-manager-poem.html

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